About Grey Shopper

What it is

Grey Shopper is an independent guide to shopping in later life in the UK. It covers three things: the discounts and concessions open to people aged 60 and over, the money and free services you can claim at each age, and plain-English buying guides for the things older shoppers and their families most often need to choose, from mobility scooters and riser recliner chairs to simple phones and broadband.

The name comes from "the grey pound", the phrase retailers use for the spending power of older customers. We think that spending power deserves better information.

What it isn't

Grey Shopper is not a shop, a charity or a government service. Nothing is sold here, we take no bookings or applications, and we are not connected with any retailer, benefit agency or charity mentioned on the site. The guides give general information. They are not personal financial, legal or medical advice: for that, speak to MoneyHelper, Citizens Advice, Age UK, your GP or an occupational therapist, as the guides suggest.

How the guides are written

• Ages, eligibility rules and amounts are checked against the official source, such as GOV.UK, the NHS, Ofgem, Ofcom or the provider's own website, and each guide links to the page where you apply or buy.
• Where the rules differ between England, Scotland, Wales and Northern Ireland, we say so.
• Shop offers change often and vary by branch, so we describe them carefully and tell you to ask before you rely on one.
• Buying guides explain what to look for and what to avoid. They do not rank named products, and no manufacturer pays to be mentioned.
• Every guide shows when it was last checked.

Who runs it and how it is paid for

The site is published by Centraserve Ltd, a company registered in England that runs a number of independent information sites. It is free to read and carries no banner advertising. Most guides have a "Shop this on Amazon" link in the sidebar: as an Amazon Associate we earn from qualifying purchases made through those links, at no extra cost to you. That commission is how the site pays for itself. It does not change what the guides say. See the terms of use and privacy policy.

Corrections and contact

If something is out of date or wrong, or you know of a discount we have missed, please use the contact form. It is the only way to reach us, and we read everything that comes through it. We cannot give advice on individual benefit claims or disputes with a retailer.